The Trustees of the Pilgrim Heritage Sailing Foundation are acting responsibly with their management and operation of Pilgrim and our various facilities in the light of the Covid-19 outbreak. Welfare of guests, crew and volunteers is paramount and is guiding our decision making and operating policies.
the Foundation will follow the advice of Public Health England and other relevant national and local Government agencies in the UK, Channels Islands and France.
- Pilgrim will continue to sail as scheduled and host Open Days and other planned events over the weeks ahead.
- The Foundation’s hygiene and catering protocols have been reviewed and updated to accommodate additional measures associated with coronavirus.
- The situation is under constant review and our position will be updated from time to time on this page, as is necessary.
- Our Terms and Conditions of Booking 2020, adopted on 1st December 2019 continue to apply.
In view of the Government announcements made today about social distancing we have stopped planned training and maintenance activities by volunteers for the time being.
We understand that booked guests sailing in the weeks and months ahead will want to know our current position. We are a registered Charity and our Trustees are reviewing matters today and studying Government advice and awaiting further clarification on certain matters. We expect to make an announcement to guests by the end of this week. Please be patient, we are doing everything we can to provide a timely but clear and helpful response.
The Foundation Trustees have issued a public statement it can be viewed here
We will be contacting guests individually on Monday next, 23rd March, by email to inform them of the arrangements concerning their booking. Please be patient and if you do not receive an email, please check your SPAM folder. All of our administration is undertaken by charity volunteers and we are just putting all the elements together so we can update you.
In view of the outbreak our office is now closed as a result of social distancing. Our volunteer staff are now working remotely. The telephone system still routes calls to the right department and calls will be dealt with as normal. Please avoid attempting to visit or board the vessel in Brixham.
All Pilgrim customers for 2020 sailings have been sent an email explaining how we are dealing with your booking. If you have not received our email, please check your spam folder first. If you need further information please contact us. For bookings made through our agents, they will deal with any enquiries you may have and you should contact them.
Today we have notified all guests who have booked with us for 2020 sailings about the transfer and cancellation arrangements. If you have not received that email, please check your spam folder or contact us directly.
Today our 2021 programme has been published and out website is being progressively updated. Over the last month our booked guests have had the opportunity to decide how they wanted us to handle their bookings and that task has largely been completed. We still do not know when and if it will be possible to resume sailing activity this year. Any public sailings planned will be listed here. In the meantime our volunteers are staying at home and keeping safe. We are resourcing our management and administration with remote volunteer working.